Welcome to Africa Union Aviation, a private charter and air freight provider offering additional services like luxury car hire and security. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this policy.
INTRODUCTION
DATA COLLECTION
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Personal Information: We collect your Name, Email address, and Phone number via user-submitted forms.
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Analytics: We use Google Analytics and Google Ads, with an added layer of security for sensitive data like IP addresses.
PURPOSE OF DATA COLLECTION
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Processing bookings and requests
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Providing customer support
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Facilitating future requests
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Sending marketing communications (only with opt-in consent)
Privacy Policy
Effective Date: 20.10.2023
We may share your personal information with third-party services such as CMS, analytics platforms, and invoice software to help provide our services.
SHARING WITH THIRD PARTIES
COOKIES & TRACKING
We use functional and advertising cookies for analytics and session management. You can manage or disable cookies in your browser settings.
USER RIGHTS
You have the right to access, update, or delete your personal information. Exercise these rights by emailing info@africaunionaviation.com.
We use HTTPS and employ additional measures, such as masking IP addresses, to enhance data security.
DATA SECURITY
DATA RETENTION
We retain personal information as long as necessary, in compliance with South African laws including the Consumer Protection Act and Protection of Personal Information Act (POPIA).
CHILDREN'S PRIVACY
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Our services are not intended for children under 15 years of age.
This policy is governed by South African law and considers compliance with UAE (Dubai) and EU GDPR legislation.
JURISDICTION
ADDITIONAL INFORMATION
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EU GDPR: We comply with EU General Data Protection Regulation standards.
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Payment Security: We use Wix Payments, EFTs and other secure portals like Yoco and Paypal.
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External Links: We conduct initial security checks on any third-party sites linked.
RIGHT TO LODGE A COMPLAINT
You have the right to lodge complaints regarding data violations. Submit complaints to info@africaunionaviation.com.
Users are responsible for the accuracy of the information provided and are encouraged to use strong passwords for their accounts.
USER RESPONSIBILITIES
CONTACT INFORMATION
For questions or concerns, please email us at info@africaunionaviation.com.